6jili Frequently Asked
Questions

Yes. Players must be at least 21 years old to register and play on 6jili. This is a strict requirement under Philippine gaming regulations. 6jili reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be immediately suspended and any funds returned. We take this responsibility seriously — please play responsibly and within the law.

Go to the login page and click the "Forgot Password" link. Enter the mobile number linked to your 6jili account and you'll receive an SMS with a one-time reset code. Enter the code, set your new password, and you're back in. If you no longer have access to your registered mobile number, contact our 24/7 live chat support team for manual account recovery — they'll guide you through the identity verification process.

No. Each player is allowed one account only. Creating multiple accounts is a violation of the 6jili Terms & Conditions and may result in all accounts being permanently suspended and any balances forfeited. If you believe a duplicate account was created in error, contact support immediately to resolve the issue before it affects your access.

Basic account verification is completed via SMS during registration. For full KYC (Know Your Customer) verification — required before processing larger withdrawals — you'll need to submit a valid government-issued ID. Accepted IDs include Philippine passport, SSS ID, UMID, PhilHealth ID, driver's license, and Voter's ID. Verification is typically completed within 24 hours on business days. Verified accounts enjoy higher withdrawal limits and faster processing times.

6jili supports the most popular Philippine payment methods for both deposits and withdrawals:

• E-wallets: GCash, PayMaya
• Online banking: BPI, BDO, Metrobank

All transactions are processed in Philippine Peso (₱). There are no currency conversion fees. We recommend GCash or PayMaya for the fastest deposit and withdrawal experience — most transactions complete within minutes.

The minimum deposit on 6jili is ₱50. This low entry point makes 6jili accessible to all types of Filipino players — whether you're a casual player in Cebu or a high-roller in Makati. There is no maximum deposit limit for standard accounts, though VIP members may have elevated limits. See the VIP Club page for details.

Most 6jili withdrawals are processed within 1 to 3 business hours. GCash and PayMaya withdrawals are typically the fastest, often arriving within 15–30 minutes during business hours. Bank transfers to BPI, BDO, and Metrobank may take slightly longer depending on the bank's processing schedule. Withdrawals submitted after 10 PM may be processed the following morning. Fully verified accounts enjoy priority processing.

6jili does not charge any fees on deposits or withdrawals from our side. However, your bank or e-wallet provider may apply their own transaction fees — for example, some banks charge a small fee for interbank transfers. GCash and PayMaya transactions to and from 6jili are generally fee-free for standard amounts. Always check your payment provider's terms for the most up-to-date fee information.

Most deposits reflect instantly. If your deposit hasn't appeared after 15 minutes, here's what to do:

• Check that the transaction was successfully completed on your GCash / PayMaya / banking app and that funds were actually deducted.
• Take a screenshot of the transaction confirmation or reference number.
• Contact 6jili live chat support and provide the reference number, amount, and time of transaction.

Our support team will trace the transaction and credit your account manually if confirmed. Most cases are resolved within 30 minutes.

6jili offers over 100 games across five main categories:

• Fishing Games — Pirate Fishing, Captain Fisher
• Slots — Butterfly Blossom, Golden Bank
• Card Games — European Blackjack
• Live Dealer — Live Roulette, Live Baccarat, and more
• Jackpot Games — Progressive jackpot titles with large prize pools

Visit the All Games page for the full catalog.

RTP stands for Return to Player — it's the percentage of all wagered money that a game is designed to pay back to players over time. For example, a game with 97% RTP will theoretically return ₱97 for every ₱100 wagered over a very large number of spins or rounds. A higher RTP means a lower house edge and better long-term value for the player. 6jili games have RTPs ranging from 96.5% to 99.6%, with European Blackjack offering the highest RTP at 99.6% when played with optimal strategy.

All 6jili games use a certified Random Number Generator (RNG) to produce completely random and unpredictable outcomes on every spin, hand, or cast. The RNG is independently audited to ensure it meets international fairness standards. This means no outcome can be predicted, manipulated, or influenced by the platform or any player. You can read more about the technology behind 6jili games on the Game Technology page.

Fishing games like Pirate Fishing and Captain Fisher are arcade-style multiplayer games where you aim and fire at fish swimming across the screen. Each fish has a different multiplier value — the bigger and rarer the fish, the higher the payout. You choose your bet size (which determines your cannon power), aim at your target, and fire. The cost of each shot is deducted from your balance, and any fish you successfully catch pays out based on its multiplier. These games are easy to learn and very popular with Filipino players because of their fast-paced, visual gameplay.

Some 6jili games offer a demo or practice mode that lets you try the game mechanics without risking real money. This is a great way to get familiar with a new game before committing your balance. To access demo modes, you'll need a registered 6jili account. Register for free to explore the game library and try demo modes where available.

6jili offers a welcome bonus for new registered players on their first deposit. The exact bonus amount and terms are displayed on the promotions section of your account dashboard after registration. Welcome bonuses are subject to wagering requirements — meaning you need to wager the bonus amount a certain number of times before it can be withdrawn as cash. Always read the full bonus terms before claiming to understand the conditions. Register now to see the current welcome offer.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager a bonus amount before you can withdraw it. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute differently toward wagering requirements — slots typically contribute 100%, while table games like blackjack may contribute less. Always check the specific terms of each bonus offer in your account dashboard.

The 6jili VIP Club is a loyalty rewards program where every real-money bet you place earns you loyalty points. As your points accumulate, you advance through VIP tiers — each tier unlocking better rewards including higher cashback percentages, reload bonuses, faster withdrawals, and a dedicated account manager for top-tier members. Points are earned on all games including fishing games, slots, blackjack, and live dealer tables. There's no separate sign-up required — all registered 6jili players are automatically enrolled.

Yes, most 6jili bonuses have an expiry period — typically 7 to 30 days from the date of issue, depending on the specific promotion. If the wagering requirements are not met within the expiry period, the bonus and any winnings derived from it will be forfeited. The expiry date for each active bonus is displayed in your account dashboard under the Bonuses section. Make sure to check this before you start playing to avoid losing your bonus.

The 6jili app is available for both Android and iOS devices. Visit the App page on the 6jili website to get the download link. For Android users, you'll download an APK file directly — make sure to enable "Install from unknown sources" in your phone settings before installing. For iOS users, follow the instructions on the App page for the current installation method. The app is free to download and gives you access to the full 6jili game catalog on your mobile device.

Yes — as long as you download the APK directly from the official 6jili website (6jili.app). Never download the 6jili APK from third-party websites, unofficial app stores, or links shared in social media groups, as these may contain modified or malicious versions. The official 6jili APK is scanned and verified before release. If your Android device shows a security warning during installation, this is a standard Android prompt for any APK installed outside the Play Store — it does not mean the file is unsafe when downloaded from the official source.

Yes. The 6jili mobile app gives you access to the complete game catalog — all fishing games, slots, card games, live dealer tables, and jackpot titles are available on mobile. The app is built with a mobile-first design, so touch controls are responsive and intuitive. You also earn the same VIP loyalty points on mobile as you do on desktop, and all deposit and withdrawal methods work the same way through the app.

6jili uses 256-bit SSL encryption on all data transmitted between your device and our servers — the same standard used by major banks. Your financial details are never stored on our servers in plain text. Payment processing is handled through certified payment gateways, meaning your GCash, PayMaya, or banking credentials are never directly exposed to 6jili. We also recommend enabling two-factor authentication (2FA) on your account for an extra layer of protection. Read our full Privacy Policy for complete details on how your data is handled.

6jili is committed to promoting safe and responsible gaming. We offer several tools to help you stay in control:

• Deposit limits — Set daily, weekly, or monthly deposit caps on your account.
• Session time reminders — Get notified when you've been playing for a set amount of time.
• Self-exclusion — Temporarily or permanently exclude yourself from the platform if you feel your gaming is becoming a problem.
• Reality checks — Regular pop-up reminders showing your session duration and net win/loss.

Visit our Responsible Gaming page for full details and guidance. Remember: gambling should always be entertainment, not a source of income.

If you feel that gambling is negatively affecting your life, finances, or relationships, please take action immediately. You can:

• Use the self-exclusion tool in your 6jili account settings to block access to your account.
• Contact our 24/7 support team and request an immediate account suspension.
• Reach out to PAGCOR's responsible gaming resources for professional support and counseling.

There is no shame in asking for help. 6jili fully supports players who choose to take a break or stop playing altogether. Visit our Responsible Gaming page for more resources and guidance.

6jili operates in compliance with applicable Philippine gaming regulations. Online gaming in the Philippines is regulated by PAGCOR (Philippine Amusement and Gaming Corporation). Players must be 21 years or older and located in a jurisdiction where online gaming is permitted. It is the player's responsibility to ensure that accessing and using 6jili is legal in their specific location. If you have questions about the legality of online gaming in your area, we recommend consulting local regulations or legal counsel.